Browsing by Subject "Customer adoption"
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Analyzing customer adoption of digital channels in commercial banks. A case study of Postbank Uganda
(Makerere University, 2024-08)This study aimed to analyze customer adoption of digital channels by commercial banks in Uganda, specifically focusing on Postbank Uganda (PBU). The research was guided by three specific objectives: examining the perceived ... -
An Investigation into Factors Influencing Customer Adoption of Internet Banking in Uganda: A Case Study of the Banking Sector in Kampala District
(Makerere University, 2019-10-31)The purpose of this study was to investigate the factors influencing customer adoption of Internet Banking in the banking sector in Kampala District-Uganda with the specific aims of determining the factors that influence ...