| dc.description.abstract | The study examined the way information resources are managed and proposed strategies for improvement against the challenges identified at URSB's head office in Kampala. In achieving the purpose of the study, the following objectives were set up to; identify the types of information resources at URSB, examine the information resources management practices at URSB, identify the challenges of managing information resources at URSB, and propose strategies for improved management of information resources against the identified challenges at URSB. This study employed qualitative and quantitative methods adopting a descriptive qualitative research design. The population of 310 was identified according to the URSB Human Resource Staff Manual of 2021. A sample size of 175 was determined using Yamane-Taro's (1967) simple formula for determining sample size and those who participated in the study were 156 respondents. Interviewees were 6 and 150 questionnaires were collected, and also document review technique was used. Quantitative data was analyzed using MS excel for summation of figures in the tables and qualitative data was analyzed using the content analysis. The findings revealed that the majority of the information resources were non-print (digital), with a few in print (paper-based) and some micro-forms. The study shows that paper-based information resources were being managed off-site. The classified and highly sensitive information was being managed in print within the premises by the departmental heads. The departmental information specialists provided information management services to the users in the departments. The findings revealed that the information resources management practices included identifying what information needs to be managed, acquiring information, organizing the information, storing and disseminating the information, protecting the information, and archiving it. The results indicated challenges in information resources management at URSB. The finding revealed that the strategies put in place to address the challenges associated with print information resources include digitization and digitalization. The results revealed that the management of information resources is not at its full potential and is faced with some limitations, though according to the monthly reports ICTs adoption has been recommended to manage the digital information resources at URSB. The findings show that challenges of digital information security issues have risen. The study concluded that URSB‟s information resources management strategies be implemented, and best information management practices benchmarked. The results from this study paved the way for synthesis of recommendations such as improving information infrastructure, recruitment of relevant staff, training and mentorship program, financing (ICTs) in automation and computerization of information management processes, establishing information management policies and procedures. | en_US |
