Browsing School of Business (SB) Collections by Subject "Credit institutions"
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Analysis of the loan performance in Uganda’s credit institutions: a case study of Post Bank, Ntungamo Branch
(Makerere University, 2023-01)The purpose of the study was to analyze loan performance in Postbank, Ntungamo branch. The Objectives that guided the study included; to assess the factors influencing Loan Performance in post Bank Uganda, to identify ... -
The impact of effective customer service management practices on the competitiveness of credit institutions in Uganda: A case study of Post Bank Limited
(Makerere University, 2014-11)It has been observed that quality customer service management practices affect sales, retention, market acceptance and the good will of a firm; however, effective customer service management comes at price to achieve ...